How can we help?

Answers to frequently asked questions are below. For anything else, write to us.

Include the number you sign in with.

How do I sign in?

You’ll need an invitation from your centre. Enter the number it came to, then the code we send by SMS. There’s no password.

I can’t sign in

Make sure you’re using the number your invitation came to. If your number has changed, ask your centre to update it. No code? You can ask for a new one after 45 seconds.

How do I switch child or centre?

To switch child, tap the name at the top of the screen. To switch centre, go to your profile.

I found a mistake in the schedule or attendance

Your centre fills these in, so it’s the one to fix them. Message your teacher or contact the centre.

How do I delete my account?

Your centre opens your account, so ask the centre to delete it. If you don’t hear back, write to us and we’ll help.