Terms of Service

1 About these Terms

These Terms of Service (the "Terms") govern access to and use of the Agelios platform — the web portal for learning centres and the related mobile application (together, the "Platform") — operated by Agelios LLC, a company registered in Georgia under identification code 421286263, with its legal address at Banoja village, 39th St., No. 2g, Tskaltubo 5406, Georgia ("Agelios", "we", "us").

By creating an account or using the Platform you agree to these Terms. If you register on behalf of a company, you confirm that you are authorised to bind that company, and "you" refers to both you and the company.

The Platform is a business tool intended for educational and training centres. It is not offered to consumers in their personal capacity.

2 Definitions

• "Company" — the legal entity registered on the Platform (e.g. an LLC or individual entrepreneur).
• "Centre" — a learning centre operated by a Company and managed through the Platform.
• "Staff" — Company or Centre personnel with Platform accounts (owners, admins, teachers).
• "Customer Data" — all data entered into the Platform by or for a Company, including data about students and parents.
• "Student Data" — Customer Data relating to students, who may be minors.

3 Accounts and eligibility

Accounts may be created only by adults (18+) who hold an executive or authorised role in the Company. You must provide accurate, current information during registration and keep it up to date.

You are responsible for safeguarding account credentials and for all activity under your accounts. Notify us immediately if you suspect unauthorised access.

4 The Service

The Platform provides tools for managing learning centres: staff, students, groups, schedules, attendance, progress records, and communication with parents.

The Platform is under active development. Features may be added, changed, or removed. We aim for high availability but do not guarantee uninterrupted operation.

5 Your responsibilities

You agree to use the Platform lawfully and, in particular, to:

• enter only data that you have the legal right to process, and keep it accurate;
• obtain all consents required by applicable law before entering personal data of students and parents — including consent of a parent or legal guardian where the student is a minor;
• inform the persons whose data you enter about how it is processed, in line with our Privacy Policy;
• not enter special-category (sensitive) data unless strictly necessary and lawfully permitted;
• not upload unlawful, offensive, or infringing content.

6 Data protection roles

For Staff account data and Company registration data, Agelios acts as an independent data controller.

For Student Data and parent data entered by a Company, the Company is the data controller and Agelios processes such data on the Company's behalf and instructions, as its processor, solely to provide the Platform. The Company remains responsible for the lawfulness of that data, including parental consents.

Both parties comply with the Law of Georgia on Personal Data Protection. Details of processing are described in our Privacy Policy, which forms part of these Terms.

7 Acceptable use

You must not:

• interfere with or disrupt the Platform or attempt to access it by any means other than the interfaces we provide;
• probe, scan, or test the vulnerability of the Platform without our written permission;
• reverse engineer or copy the Platform or use it to build a competing product;
• resell or sublicense access without our written agreement;
• use the Platform to send unlawful or unsolicited communications.

8 Fees

The Platform is charged per student per day, counted and invoiced separately for each Centre. Every module and every Staff account is included; there are no feature tiers or paid add-ons. Prices are in Georgian lari:

• 1–500 students — 0.25₾ per student per day;
• 501 students or more — 0.20₾ per student per day.

Each day's student count picks one rate, and that rate applies to every student that day. A student counts for a day if they were on the Centre's roster for any part of it, so an archived student is counted through the day of archiving and not after. For example, a day with 120 students costs 120 × 0.25₾ = 30.00₾.

The first 30 days after sign-up are free, and so are the days inside a closed period the Centre sets in Billing. A closed period is planned in advance: it starts no earlier than the next day, lasts at least seven days, and cannot be removed once it has begun. While it runs, lessons, attendance, homework, progress, chat and the mobile app are paused; students, parents and staff, groups and their timetables, the Institution page, the changes log and Billing stay available. A holiday set on the Institution page is not a closed period: lessons skip it, but the day is charged.

Fees are billed monthly, for days already used. On the 1st of each month we issue an invoice for the previous month once the unbilled amount reaches 150.00₾ or the oldest unbilled day is three months old; until then, the amount is carried forward. Each invoice is due within 14 days and is paid on our payment page, by card or with Apple Pay or Google Pay; payments are processed by our payment provider, Flitt.

If an invoice is not paid by its due date, the Centre is paused until it is paid: the whole portal except Billing and the Company page, and the mobile app for students and parents. Billing stays open so that the invoice can be paid, and no fees are charged for the days an invoice is overdue.

Unless a separate written agreement sets other prices for a Centre, the prices above apply. We may change them with at least 30 days' notice by email or through the Platform. New prices apply only to days after they take effect; fees are never applied retroactively.

9 Delivery

The Platform is an online service, and nothing is shipped. Access starts right after sign-up at portal.agelios.ge.

Invoices are sent by email to the Centre's owner and stay available as PDFs on the portal's Billing page. They are issued in Georgian, whatever language the portal is set to.

10 Payments and refunds

You pay only for days already used, so when you stop using the Platform there is nothing paid in advance to refund. Days used before an account closes are billed on its final invoice.

We refund in full:

• a duplicate payment of the same invoice;
• a payment of the wrong amount;
• a charge for a day that should have been free: one of the first 30 days, a day in a closed period, or a day while an invoice was overdue.

To ask for a refund, write to billing@agelios.ge with the invoice number within 60 days of the payment. We reply within 5 working days. An approved refund goes back to the card it was paid from within 10 working days; your bank may take longer to show it. If you prefer, the amount can be credited to your next invoice instead.

If you think an invoice is wrong before paying it, write to billing@agelios.ge before its due date. If it is wrong, we issue a corrected invoice.

11 Intellectual property and Customer Data

The Platform, including its software, design, and branding, belongs to Agelios and its licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the Platform for your internal business purposes.

Customer Data belongs to you. You grant Agelios a licence to host, store, and process Customer Data solely as needed to provide and secure the Platform.

12 Third-party services

The Platform runs on Google Cloud / Firebase infrastructure (hosting, authentication, data storage), with data stored in Google data centres located in the European Union. Use of the Platform therefore also involves Google's processing under its own terms and safeguards.

Card payments are processed by Flitt under its own terms. Card details are entered on our payment page, pay.agelios.ge, and go directly to Flitt; Agelios never sees or stores them.

13 Suspension and termination

We may suspend or restrict access if these Terms are materially breached, if required by law, or to protect the security of the Platform or its users. Where reasonable, we will give notice and an opportunity to remedy the breach first.

We reserve the right to terminate an institution's account where we reasonably determine it is being used abusively — including unlawful activity, harassment or endangerment of users, fraud, misuse of communications, or attempts to disrupt, overload or circumvent the Platform or its billing. In cases of serious abuse we may terminate immediately and without prior notice; otherwise the notice-and-remedy approach above applies.

You may stop using the Platform and request account deletion at any time. After termination, we make Customer Data available for export for 30 days and then delete it, except where retention is required by law.

14 Disclaimers and liability

The Platform is provided "as is" and "as available". To the maximum extent permitted by Georgian law, we disclaim implied warranties and do not guarantee that the Platform will be error-free.

To the maximum extent permitted by law, Agelios's total liability arising out of or related to the Platform is limited to the fees you paid in the 12 months preceding the event giving rise to liability or, where nothing has been paid yet, to 500.00₾, and neither party is liable for indirect or consequential damages. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

15 Changes to these Terms

We may update these Terms. For material changes we will give at least 15 days' notice via the Platform or email. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Platform before the changes take effect.

16 Governing law and disputes

These Terms are governed by the laws of Georgia. Disputes that cannot be resolved amicably are subject to the jurisdiction of the courts of Tbilisi, Georgia. This applies regardless of the country from which you access the Platform.

17 Contact

Questions about these Terms:

• Agelios LLC, identification code 421286263
• Legal address: Banoja village, 39th St., No. 2g, Tskaltubo 5406, Georgia
• Phone: +995 558 66 53 41
• Help with the Platform: support@agelios.ge
• Invoices and refunds: billing@agelios.ge